BK8 (hereinafter referred to as “BK8”, “Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is a company licensed and regulated by the Government of Curaçao and has its office registered in 9 Abraham De Veerstraat Willemstad, Curaçao in Curacao. BK8 is registered under the master license of Gaming Services Provider N.V. #365/JAZ.
This privacy policy outlines our policies and procedures on how we collect, manage, and use your personal information when you are using any BK8 branded pages, websites, mobile phone or tablet applications that are owned and/or operated by us or any other methods that we used to make our service available to you. All information we gathered from you will be kept confidential and secure. We promise to use, manage and disclose your personal information in compliance with the Privacy Act and this privacy policy.
By using the Website, you confirm that you have read, understood and agree to our privacy policy in full and that you agree to comply with them. In using the Websites, you agree to be bound by the terms of this Privacy Policy. If you do not agree to this privacy policy, please do not use this Website. BK8 reserves the right, in its sole discretion, to review, amend and update any part or all information of the privacy policy at any time without prior notice and the changes will be effective immediately upon posting on the site. It is your responsibility to review this privacy policy regularly and remain familiar with its terms.
1. Personal Information
BK8 may collect the following information about you:
- Name
- Email Address
- Personally Submitted Preferences
- Date of Birth
- Country of Citizenship
- Physical Address
- Identification Number
- Government Issued Identification
- Location Data
- Device Information
- IP Address
BK8 may use the following methods to collect the personal information about you:
- The information you submitted to BK8 when creating an account.
- Your conversations with our employees.
2. The Purposes of Collecting Your Personal Information
BK8 will only use lawful and fair ways to collect the information about you for the following purposes:
- For know-your-customer (KYC) identity verification.
- If you opt to receive BK8’s marketing communications.
- To approve your application for BK8 membership or any affiliated subdomains.
- To deliver and enhance our services to you as a member.
- To verify your identity and confirm your membership for security reason and legal compliance.
- To maintain your membership account.
- To enhance website and telephone’s user experience, or to create, develop, and customize services and/or products that meet your preference, including market research and promotional activities.
- To inform you the details about our products or services that we believe may interest you through email, SMS, or telephone communication.
- To compile aggregate data about members through demographic profiling, database analysis. Such data may be shared to potential and existing stakeholders for the purpose of facilitating more efficient business operation for BK8.
- To answer your questions, comments, or requests.
- To assess Members’ liability to pay goods and services tax and other relevant taxes.
- To comply to BK8’s contractual, legal, and statutory obligations.
- To take necessary steps if BK8 suspects that unlawful activity or serious misconduct occurs within our operation and activities.
- To establish, exercise or defend any legal claims.
- To manage job applications.
Your personal information is essential for creating an account with us and accessing our services and assistance. Without it, you will not be able to register an account with us. You are responsible for ensuring that the Personal Information you provide to us is accurate, complete, not misleading and kept up-to-date.
3. BK8’s Marketing Communication and The Option to Opt-Out
Periodically, we may utilize your personal information to notify you about our products, services, and/or promotional activities of BK8 via email, SMS, telephone or mail. Should you wish to stop receiving any or all part of marketing or promotional information from BK8, please contact us by email at anytime at [email protected]. We are glad to be of your assistance.
Occasionally, we may reach out to you via the contact methods you provided during your membership registration for the management and administration of your BK8 account. Please be aware your decision to opt-in or opt-out for our marketing communications will not impact such communications.
4. Handling of Your Personal Information
We are committed to making sure all personal information collected, used or disclosed is correct. On top of that, all personal information is encrypted and stored in a safe and secure environment that can only be accessed by authorized persons. We will only collect and store the personal information that listed in this privacy policy and it is collected through your use of our Website and/or Services for the purpose(s) of resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with applicable laws.
Once the personal information is no longer necessary for any purpose allowed under the APPs, including our legal or operational obligations, BK8 will take action to destroy or permanently de-identify the personal information we hold about you.
5. Protection of Your Personal Information and Underage Gambling
By registering an account with us, you are deemed to acknowledge that there is no guarantee that data transmission over the internet is completely secure. Therefore, BK8 hereby declares that we will not guarantee or warrant the security of any information you transmitted over the internet. Meaning, you are fully responsible for the personal information that you transmit to BK8. Although, BK8 will make every effort to safeguard your personal information from the risk of being misuse, loss and unauthorized access, modification, or disclosure using password-protected systems and databases and Secure Socket Layer (SSL) once your personal information is completely transmitted to our Website. Your use of our Services or the action of providing personal information to us will be deemed that you agree that we may contact you via the contact methods you provided during account creation regarding the issues of security, privacy, and administrative.
All related parties in BK8, including employees, agents, and contractors will take all reasonable steps to keep every member’s personal information and trading behavior confidential. However, BK8 cannot guarantee the security and confidentiality of the public information. The public information including but not limited to information that is posted on bulletin boards or uploaded on social media (for example, Facebook, Instagram, Twitter, and Chat Rooms).
Except as otherwise expressly included in this Policy, this Policy addresses only the use and disclosure of information we collect from you. We are unable to ensure the protection of any information that you provide to a third-party online site that links to or from the services or any information collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any information collected by these third parties is governed by the privacy policy, if any, of such third party. We encourage you to conduct your due diligence in reviewing their privacy policy (if any) before you disclose your personal information to others.
BK8 is determined to do everything in our power to prevent children from using our services by rejecting them and their personal information from creating a wagering account. While we are doing our part in preventing underage gambling, parents or guardians should take the initiative to monitor their children’s internet use, such as installing internet screening software, sign out of your account after you finished wagering. This also applies to people who share a computer with another person. The responsibility of protecting the confidentiality of your account information, such as username and password, falls on you.
6. Access of Your Personal Information
To access the personal information that we hold about you, you may click the “Settings” link on the website or reach out to us by email at [email protected]. If your request is reasonable, we will grant you access to your personal information for a considerable period of time. If we found that giving you access to your personal information is violating the APPs, including it may negatively impact the privacy of another individual, we will not be giving you access. However, we will try another approach to fulfill your request.
For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.
7. Removal of Personal Information
In the event that BK8 no longer has a legal basis to continue to process or store your personal information, you may request us to delete or remove it. Even so, BK8 reserves the right to not comply with your request if there is a legal obligation to keep your data. Please note under GDPR Article 17(3)(b) legal requirements take precedence over the right to be forgotten. Therefore, we may retain your data for five years. After this, we will be able to process your request.
To request for removal of personal information, please contact us by email at [email protected].
8. BK8’s Contact Details
Should you have any questions or wish to apply for access or correction or filing complaints regarding to the ways we handle of your personal information, please do not hesitate to contact us by email at [email protected].
9. International Data Transfer
We may transfer, process, and store the personal information of our users to other countries that may have data protection law differ from those in your country. We strive to protect your personal information in accordance with the requirements of applicable laws.
10. Legal Basis for Handling Your Personal Information
In accordance with the EU General Data Protection Regulation, BK8’s handling of your personal information is backed by the following lawful bases:
Compliance with Legal Obligations: BK8 may process your personal information to fulfill our legal obligations.
Performance of a Contract: Your personal information is needed for BK8 to execute our contract with you.
Legitimate Interest: While BK8 processes your personal information to advance our legitimate interests, we ensure these interests do not override or conflict with your interests or fundamental rights and freedom.
Consent: At times, BK8 requires your consent to process your personal information.
11. Supervisor Authority
For users who are living in the European Economic Area that believe our data processing procedure breaches applicable law, you have the right to file a complaint with a supervisory authority.
Please note that we may have to withhold access to your personal data in certain situations, for example when we are unable to confirm your identity or where data requested for is of a confidential commercial nature or in the event we receive repeated requests for the same data.
Please also note that we may use our discretion in allowing the corrections requested and/or require further documentary evidence of the new data to avoid fraud and inaccuracy.
